Returns & Exchanges

We want you to experience the life-changing comfort of KURU with total confidence. If you are not completely satisfied with your purchase, you can return or exchange your shoes within 45 days of the shipping date.

Return Process

• 1.
  Start Your Return

  Visit our online returns portal and enter your order number and zip code to locate your purchase.

• 2.
  Select Items

  Choose the specific items you wish to return or exchange and provide a brief reason for the request.

• 3.
  Print and Pack

  Download your prepaid shipping label, secure the shoes in their original packaging, and attach the label to the outside of the box.

• 4.
  Ship and Track

  Drop off your package at the designated carrier location; once received and inspected at our warehouse, your refund or exchange will be processed within 7-10 business days.